General

What is meant by “Seasoned Logs”?

Posted by Technique, on August 15, 2018.

“Well Seasoned” wood will typically have been left to dry in a sunny, well-aired space for one or two summers and kept dry over the winter in a log store. Radial cracks and bark that comes off easily suggest well-seasoned wood; better still, check with a moisture meter. Do not burn treated waste wood (e.g. […]

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How can I clean the surface of the stove?

Posted by Technique, on August 15, 2018.

To clean the painted surface, when cool use a soft brush or lint-free cloth. Do not use wet methods. You can overpaint most marks and long-term wear.   Please visit our Showrooms where we always have range of products to keep your stove looking fresh.

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Should I line my chimney?

Posted by Technique, on August 15, 2018.

If your property was constructed before 1966 it is strongly recommended that your chimney is lined with a liner suitable for a solid fuel appliance. After this date chimneys were typically constructed using clay or concrete liners. Depending on the condition of the liner and the ability to make a gas tight connection between the […]

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My house does not have a chimney, can I have stove?

Posted by Technique, on August 15, 2018.

In many cases, yes, you can. You will require a flue for the removal of smoke and combustion gases. It will need to be twin walled insulated steel flue which will need to be swept regularly just as a chimney would. There will be number of considerations such as; recommended distances from combustibles and non […]

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Hot Controls

Posted by Technique, on August 15, 2018.

Some stove handles and air controls get very hot.  Please take care when operating the stove.  Heat resistant gloves will protect you from burns whilst you operate the stove and re-load the fuel.

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The Stove is changing Colour

Posted by Technique, on August 15, 2018.

When the stove is over-fired the colour of the stove can change.  Serious over-firing will change the colour to a reddish colour.  If this is the case you are burning the stove too hot.  The stove thermometer/flue gas thermometer will assist you in familiarising yourself with the stove temperature. 

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The glass is blackened

Posted by Technique, on August 15, 2018.

With the air control technology available on all stoves now, blackened glass is generally caused by one of three factors.  These factors are: Burning wet / damp (unseasoned logs) fuel; Underfiring the stove; Air vents are closed – Slumbering the stove for long periods, such as overnight burning. Stove glass can be cleaned with special […]

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The fire burns too slowly

Posted by Technique, on August 15, 2018.

If the fire burns too slowly, this is usually caused by poor chimney draught.  Trying to burn too much fuel or burning wet/damp (unseasoned logs) is also another issue.  Check to see that there is sufficient air supply into the room and that the air vents are not blocked.

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The fire burns too fast (uncontrollably)

Posted by Technique, on August 15, 2018.

A fire will burn too quickly if there is an excessive air supply.  If you find that this is the case please check that the door is closed properly and that all vents and seals on the stove.  Door seals on stoves do need to be replaced on stoves due to wear. Leaving the vents […]

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How do I light a fire?

Posted by Technique, on August 15, 2018.

A small layer of ash should be left on the fuel bed when you are lighting your Wood Burning Stove. Open the air controls on your stove.  Place a firelighter in the centre of the firebox.  Place the wood kindling (around 6-8 small pieces of dry softwood timber) on top of the lighting material. Lay […]

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