The glass is blackened

With the air control technology available on all stoves now, blackened glass is generally caused by one of three factors.  These factors are:

Burning wet / damp (unseasoned logs) fuel;

Underfiring the stove;

Air vents are closed – Slumbering the stove for long periods, such as overnight burning.

Stove glass can be cleaned with special glass cleaners. There are various types of Stove Glass Cleaners available in our Showrooms.