Iron and Wood Ltd operate a complaints procedure together with an Ombudsman Service. This is operated through Which? Trusted Trader. Please ask for a copy of our procedure.
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Ombudsman Services Ltd for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them, please contact Which? Trusted Traders in the first instance on 0117 981 2929.
© 2023 Iron and Wood Ltd, registered as a limited company in England and Wales under company number: 6698274.